Department of Public Service & Administration (DPSA) Contact Details in South Africa
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The Department of Public Service & Administration (DPSA) plays a crucial role in ensuring efficient public service delivery and good governance in South Africa. Whether you need general information, wish to lodge a complaint, or contact specific officials, it is essential to have accurate DPSA contact details at hand.
General Department of Public Service & Administration (DPSA) Contact Information
For general inquiries, you can reach DPSA through the following channels:
Postal Address:
Private Bag X916,
Pretoria, 0001
Street Address:
Batho Pele House,
546 Edmond Street, Arcadia, Pretoria
Reception:
012 336 1063 / 1000
For more information, visit the official DPSA website.
Department of Public Service & Administration (DPSA) Hotlines for Complaints and Compliments
DPSA encourages public feedback through its dedicated hotlines:
- Presidential Hotline: 17737 – For complaints or compliments directed to the presidency.
- Anti-Fraud and Corruption Hotline: 0800 701 701 – To report any fraudulent or corrupt activities within government departments.
These hotlines ensure that citizens have a direct channel to raise concerns and receive assistance.
Office of the Minister | Department of Public Service & Administration (DPSA)
For direct communication with the Minister and senior officials:
- Inkosi Mzamo Buthelezi, Minister
Email: Sibongile.hlongwane@dpsa.gov.za - Sibongile Hlongwane, Personal Assistant
Email: Sibongile.hlongwane@dpsa.gov.za - Ms Seeng Lebenya, Parliamentary Liaison Officer
Email: Seeng.lebenya@dpsa.gov.za - Nobuhle Xulu, Chief of Staff
Email: Nobuhle.xulu@dpsa.gov.za
Read also: Circular 04 of 2026 – Latest Government Vacancies in South Africa
Office of the Deputy Minister | Department of Public Service & Administration (DPSA)
Key contacts in the Deputy-Minister’s office include:
- Pinky Kekana, Deputy-Minister
Email: Goitseone.moloto@dpsa.gov.za - Goitseone Moloto, Personal Assistant
Email: Goitseone.moloto@dpsa.gov.za - Tebatso Chokoe, Head of Office
Email: Tebatso.chokoe@dpsa.gov.za - Zandile Ngubeni, Parliamentary Liaison Officer
Email: Zandile.ngubeni@dpsa.gov.za
Office of the Director-General – Department of Public Service & Administration (DPSA)
For executive support and cluster coordination, the Director-General’s office can be reached through:
- Nyiko Mabunda, Chief Director
Tel: 012 336 1198
Email: Nyiko.Mabunda@dpsa.gov.za - Nokhuselo Maku, Director: Executive Support
Tel: 012 336 1343
Email: Nokhuselo.Maku@dpsa.gov.za - Tumelo Mahlatji, Assistant Director: Cluster Coordination & Executive Support
Tel: 012 336 1676
Email: Tumelo.mahlatji@dpsa.gov.za
History of the Department of Public Service & Administration (DPSA)
The Department of Public Service and Administration (DPSA) in South Africa has a long-standing history rooted in shaping an effective, professional, and accountable public service. Established to oversee the management, development, and transformation of the country’s civil service, the DPSA plays a key role in setting policies, standards, and practices for government departments.
Over the years, it has evolved to meet the changing needs of South Africa’s democratic government, focusing on service delivery, human resource management, and public sector innovation. Its history reflects the country’s broader journey toward improving governance, promoting transparency, and ensuring that the public service operates efficiently and in the best interest of citizens.
Tips for Contacting Department of Public Service & Administration (DPSA)
- Choose the Right Contact: Ensure you contact the correct office to avoid delays.
- Use Official Channels: Email or call through listed numbers and hotlines.
- Provide Clear Details: When submitting complaints or requests, include all relevant information for faster processing.
- Follow Up: If you do not get a response, use alternative contacts within the department.
For more information about DPSA services and related employment opportunities, you can check Wikihii.co.za or join the DPSA updates on our WhatsApp channel.
Read also: How to Submit a DPSA Application Correctly in South Africa
Conclusion
Knowing the correct DPSA contact details ensures that your queries, complaints, or compliments are addressed efficiently. From general inquiries to high-level correspondence with ministers or the Director-General, the department provides clear channels to serve the public effectively.
